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Privacy Policy
Villa Katia

1. Data Collected As part of our services, we collect the information you voluntarily submit to us via our website when making a booking request (stay, event, or Day Pass). This information generally includes:

  • Your first and last name.

  • Your phone number.

  • Your booking details (dates, number of people, services chosen).

 

2. Use of your information The data collected is used strictly to ensure the smooth running of your visit. It allows us to:

  • Process and confirm your reservations.

  • Sending you automated and transactional service notifications via WhatsApp (Day Pass confirmation, reminders, access information).

  • Facilitate communication with our reception team.

 

3. Confidentiality and Third Parties The limited liability company Hébergement La Soumam (operating under the name Villa Katia) is the sole owner of the data collected on this site. Your information will under no circumstances be sold, exchanged, or transferred to third-party companies for commercial purposes. It is only shared with our trusted technical service providers (such as Meta for the secure sending of WhatsApp messages) strictly for the purpose of managing your reservation.

 

4. Data Security We implement rigorous security measures to protect your personal information. Access to this data is strictly limited to villa staff who require this information to perform their work (reception, scheduling).

 

5. Access, Modification, and Deletion You have full rights to access, rectify, and delete your personal data. If you wish to have your information removed from our management systems after your visit, you can request this at any time by contacting us by phone or through our website.

 

6. Consent By validating your booking form on our site and providing your telephone number, you accept this privacy policy and consent to receive service communications related to your request.

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